Do not select this company for important deliverie

I ordered flowers for my wife two days in advance for our anniversary. She considers the flowers probably the most important part of our anniversary celebrations. On the website it said earliest delivery today and so I thought that ordering two days in advance would be adequate. I requested that the flowers be delivered in the morning and did not get any communication to say that this would not be possible. At 11 o'clock on the morning there was an email to say the flowers had left for delivery and I thought it reasonable that they would be delivered within a couple of hours. As it was our anniversary we were planning to go away for the weekend and leaving at about 3 PM. When I got home and we were about to leave, I asked my wife what the flowers were like and she said what flowers? I then contacted the company to be told that the flowers would be delivered after 4 o'clock. I had to choose to delay our departure or give up on the flowers. I was offered the opportunity of cancelling the order!. We eventually waited for the flowers which were delivered after 4 o'clock and consequently left late for our weekend. A most unhappy start to our anniversary weekend. This company may well be