Do not recommend NetFlorist for any buisness

I am extremely disappointed with the level of service received. An entirely incorrect delivery was made, addressed to a completely different person in a different suburb, which points to a shocking lack of basic checks and accountability.

What makes this worse is the total absence of customer support. I tried repeatedly to contact the company to resolve the issue and could not get through to anyone. When a company makes such a massive mistake, the absolute minimum expectation is that they are reachable and willing to fix it. That did not happen here. Also cant see a refund happening either. So good buy hard earned money....

Due to this negligence, I was left embarrassed, frustrated, and seriously inconvenienced. I work hard for what I earn, and being treated this carelessly as a paying customer is unacceptable.

This experience shows a complete disregard for customers and their time. Until this company improves its quality control and customer support, I would strongly advise others to think twice before dealing with them.