Dissapointed.

Absolutely dissapointed. One order was cancelled and I was credited into my Netflorist profile "online account". Months later I place another order, and I get told a day before the gift was due, sorry due to machine being broken your order can't be completed. Which is all fine and dandy. I asked for a full refund in my BANK account. 11 days later, they said 3 working days. And still no money. R550 might not be much for some, but it was a special baby gift I saved for for my best friend. Now you are not ignoring my mail. I will be filing a complaint at the CompComm next. Next time I would rather buy from a mom's and pop's local store and Postnet a gift. All you do is spam my inbox with specials (I just unsubbed) but when it comes to answering a mail, you have your nose in the air Ms M. :( NOT COOL