Disgusting service from Netflorist

Netflorist does not stand for their ****py policy of same day delivery if they stuffed up an order which they had 4 days to prepare. I ordered a personalized item on Sunday and requested that it be delivered for my financee's birthday which was in Friday, they had 4 days to prepare. After phoning them on Friday requesting how far it is from delivery they informed me that there was an error in my order, the same day it had to be delivered. They didn't even phone me to inform me that they won't deliver that day.

They then promised to have it delivered on the following Monday, after his birthday, which they didn't do either. And when I called they said they are delivering the following day. I honestly cannot stand such disgusting service and they should be stripped from their title if being the number 1 same day delivery online store. I will never support them again!!