Disgusting service and charged for 3 deliveries and still have not received items. Will proceed legal with these ***s

Netflorist is testing my patience

Order placed to be delivered 13/02 Personalized item QYT was 2 The website does not allow for QYT 2 to be placed – called in to confirm this So 2 orders had to be placed with 2 delivery charges – they doing 1 delivery x 2 delivery fee – shocking 13/02 16h00 driver calls to say I must wait for him he was 30+ min away I said im not waiting I have a class to attend Someone from head office called to confirm this told again im not waiting, loadshedding and traffic it could be a while I can’t wait. 14/02 called to find out what they doing was told delivery will be 15/02 15/02 no delivery Called 16/02 told I was given the incorrect info on delivery the item is/will be canceled, agent advised they could check on delivery

No 14/02 it was sent to be canceled yet no one contacted me for banking details to be refunded and my refunded is going to be partly the amount that I paid, for penalties and delivery. A delivery was not made so now 3 delivery fees paid for nothing!!!!! Worst online experience ever.