NM
Noxolo M

1 reviews | Active since Feb 2024

14 Feb 2024, 21:53

Disappointing Services

Am very sad on this day I got a text stating I will receive a parcel from someone special the business delivery starts from 07:00am to 17:00pm. I send a text stating that I knock off from work at 16:30pm I was told it will be delivered before that time nothing was received. I send a text on WhatsApp that auto response thing stating it 17:00 I have not received my anything and I have left my work place then at 18:44 I am told that I have signed off the delivery Shocking because I wasn’t at work at that time it a **** and I didn’t receive a call from anyone stating they dropping off my gift. I am very sad coz they ruined my Valentine I was left alone at work every lady received flowers not me. Netflorist services are not good please anyone reading do not make any order on Netflorist because they will sure disappoint. 😒 I don’t even want the flowers anymore I just need for a person that made an order to be refunded back!

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Replies (1)
NM
Noxolo M's update15 Feb 2024, 09:18
Reviewer Update
I did not receive my package yesterday and I didn’t receive any communication as to how the issue will be resolved. The team **** and said I signed for a package I didn’t receive at that time I got that message I was already at home the order number Ref: ****835

Valentine is over and no communication has been sent I wish to find out if will I still receive the fresh package that was due to me or the person requested the package to be refunded.

Am not happy on what the team has done am very upset it embarrassing to say the least !