Disappointing Service From NetFlorist

Good day

ORDER NUMBER ***

I am really disappointed in your services.

I ordered something yesterday 26/08/2019 which was supposed to be delivered to my wife's office but she didn't receive anything i checked this morning 27/08/2019 on track your order via your website and it said that it has been delivered @ 19:22 pm when here offices are closed dont know how was that possible !

I then called this morning to follow up what happened and your consultant advised me that the order will go out today but yet the order was still not received the address has been the same for the past orders and I didn’t have a problem I called now but nobody seems to answering !!!.

I mean I am a paying customer which the goods were paid for already but no order has been received ?

Shaafi