disappointing service.

<p>hello Peter</p> <p>My sister had assisted me to place an order with netflorist. We had selected the flower arangment that I wanted to be sent to my girlfriend. Firstly they delivered on the wrong date 12 may2016 and the wrong flower arrangement. When my siter called them to query, the lady told my sister she is sorry, further more it was for a special occasion. The lady said she will send the driver to collect the delivery. my sister explained that it was not our mess up but their's and how can they dissapoint someone by picking it up. The lady then agrreed to resend the correct order on the correct date 13 may 2016 with a boxs of chocolates to say sorry. On the 12 May I got a call from my girl friend to say she had received the flowers, I had asked her to describe the arrangment , she said it was the same as the day before. It was a special moment that had been spoilt yet again. When i contacted netflorist, spoke to a gentlemen named dalisizwe, i had given him my complaint and all my details. he had confirmed that the wrong order was sent again. he advsied me that the florist was reading the code wrong. He assured me that the correct order will be delivered by the close of bussiness 13may 2016, still nothing delivered. Contacted him again on the 14 may he aplogised and said it is on its way. Today is monday morning 16 may 3days later still no delivery of correct order. </p> <p>I had left my details with dalisizwe for a senior or manager to call me no response. I called net florist at 8:30am on the 16 may 2016 , asked to speak to a manager was told they are all busy and they will call me shortly. A hour and half later no call from them. </p> <p>for netflorist you wondering who i am this is my number ***. mayb now i may get a call from yourl. </p>