Disappointing Service

This morning around 10am I contacted Netflorist to make an emergency flower delivery on this same day. I was informed same can be arranged but need to receive the proof of payment before 12h00. I waited and contacted them twice for the invoice for payment which i only received at 12h00 and i subsequently immediately paid and sent through the proof of payment. I was then informed that delivery will only be made the following day seeing that they received the proof of payment after 12h00. This is extremely disappointing and embarrassing that Netflorist did not even try to rectify THEIR mistake and accommodate me and I had to suffer the consequences thereof. I have requested they cancel my order and pay me my money back. This is extremely unprofessional and such bad service that I will never use them ever again.