Disappointing gift service

<p>I had ordered something for my husband but very disappointed with the quality of service with the call centre agents and the delivery guys. I specifically requested for the gift to be delivered at 1pm and i was reassured only for the gift to be delivered at a wrong address, when i called the customer care, Irene hung up on me, i called twice after that trying to find my parcel and they all kept cutting my call. it was eventually delivered 3 hours later at the wrong place.</p> <p> </p> <p>Thanks Netflorist!</p>