Disappointing :(

Order was scheduled for yesterday, following up today and only now discover there was a production delay and order cannot be delivered! This is not just an order - it's a sentiment and feeling on a special occasion - I live out of the country and sent this for my mothers 76th birthday! And now she receives nothing ... This is the second time this has happened, in the space of a few months - terribly disappointing!

Netflorist should not accept orders when they cannot honor them. At least keep the customer informed as I could have used another provider who could meet the time commitment however no updates has meant that it's not too late to do so. Netflorist responds with countless apologies which are void and meaningless, after the disappointment. As a customer for many years, I deserved better. Unfortunately, I cannot choose zero stars on this rating