DISAPPOINTED TO SAY THE LEAST

Very disappointed at the Service received from Netflorist and there very poor service from the call center.

Order a gift from Netflorist for my MOM for her birthday seeing that we stay in Cape town and my MOM is in JHB. I order the item on the 16th September after phoning and confirming the order will be delivered on Friday the 18th (as this is her birthday) and was informed it will be delivered.

Phoned 3 times during the course of friday without any success to get any answers from the call centre.

then on SATURDAY the 18th of September @ 16:45 a receive a call from netflorist they are at my MOMS OFFICES , Really ???????

Phoning today wanting to speak to a manager once again no joy no answers from the CUSTOMER care and again 2 hours since my call to them without any manager phoning me.

NOT A HAPPY CUSTOMER ATT ALL