Disappointed in my purchase from NetFlorist

I ordered a set of friget magnets as a Christmas gift for someone and I am highly disappointed in the quality of it this time around. This set is the third set I am ordering, I've ordered this before for myself. 3 of the magnets has deep visible scratches. How do I give thia gift to someone? It is clear that no quality checka was done before it was sent out for delivery, the quality and standard of NeFlorist has really dropped over the years. I would really like this resolved before Christmas please as I mentioned this is a gift for someone.