Disappointed

I am really disappointed with netflorist service.

I placed a valentines order for my wife which was supposed to be delivered today. Its currently 21.40pm and no sign of delivery. When tracking the parcel its still showing waiting for driver to collect from 14.30pm. What is the use of ordering a valentines gift when you cant deliver on the special day. I called the call center 3 times and was promised delivery will be done before 8pm. Thanks to netflorist for spoiling this special day. I guess everyone that hasn’t received their deliveries today will be receiving old roses now.