Disappointed!!!

Absolutely dissapointing! Here's my story.. I placed an order for a teacher on the 13/10/2019 I added the address as a business. I called in on the 14/10/2019 at 9am to check on my order as the school will close at 1pm and it needed to be delivered by then.. Consultant says .. it's at the hub still packaged, driver didnt collect, however call at 10am.

I called back at 10am to say that it has been assigned .. I called again at about 11.. consultant says .. I will make an urgent notice for item to be delivered at 1pm.. as driver is on the way.. So.. I tort happiness!

The entire day went .. at 5pm i get an email .. order delivered! I called netflorist to tell them that the driver did not even call me or the recipient .. she did investigations.. put me on hold for 30 mins or longer .. Took me of hold saying .. I'm so sorry the driver will be penalised! So someone signed and kept delivery .. she said that driver is gone back and she will give me a R150 voucher for the inconvenience.

Really?? Item not delivered to the person. Pathetic service#Dissapointed#WorseServiceEver And you pay so much? Never again!!!