Disappointed

I placed an order before 09h00 on Wednesday morning for same day delivery to a sick colleague. The gift was only delivered after 19h00 on Thursday evening. I received a message on Wednesday evening informing me the delivery couldnt be made and would be prioritised on Thursday..... clearly my definition of prioritised is very different to that of NetFlorist - I expected a morning delivery, not at the latest time possible. I honestly just feel like the "same day delivery" is false advertising and they should rather be honest about when things can be delivered. This is not the first time we have experienced poor service from NetFlorist.