Didn't bother to deliver or contact

Not even one star, I orderd flowers from my son in America to his wife, I did on my account as he did not have one, what a dissapointment when nothing was delivered, she waited all day and could not spend time with her own mother, if there was a problem, you could have contacted me, what a waste of a day and a disappointment all because of useless people like you, the poor lady is alone because of her husband not being there and now her special day was made worse because of you