Delivery of a Birthday gift and flowers from my mother to my sister terribly ruined

<p>FLOWERS AND HAPPY BIRTHDAY GIFT, NOT DELIVERED . HAD TO ATTEND DINNER AT PRESIGIOUS SANDTON HOTEL WITHOUT THE DECORATIVE BALLOONS AND GIFT FROM MOM .</p> <p>NETFLORIST CANT EXPLAIN WHY BY END OF DAY 3 THE DELIVERY HAD NOT BEEN DONE .</p> <p>STUPID RESPONSES ONLY . I AM SO FED- UP . I NEED REIMBUR*****T AS LATE DELIVERY IS AS GOOD AS NOTHING TO US WHO ARE SENTIMENTAL </p>