DELIVERY MISSES BIRTHDAY

I placed an order for a birthday gift for my wife's 40th birthday on 15/03/2016, and input a delivery of Saturday 26/03/2016, which is the day of my wife's birthday.<br> <br> I received a call on Wednesday 23/03/2016 to advise that the couriers are not working on 26/03, and that the delivery will take place on 29/03. I informed the agent that this was a gift for my wife's birthday, and the delivery date, which their system accepted at the time, was her birthday date.<br> <br> The agent called me back and advised me that the delivery will be done on Thursday 24/03. We waited at home the entire day, but the delivery did not arrive. So now we cannot give her the present on her birthday.<br> <br> I cannot believe that a brand like Netflorist would have dropped a customer like this.