DELIVERY FAILED TWICE

<p>I ordered a gift from NetFlorist to be delivered yesterday already - it was not delivered yesterday since the driver has left their offices late. This morning I phoned and I was promised that it will be going out today. At 16h00 I called once again only to be informed that the driver will be leaving with the parcel now to Krugersdorp. Who in his right mind will think that it will only take an hour's drive from Sandton to Krugersdorp during peak hours. hey promised to call me back, no one called. Once again I had to call them twice and waiting for 20 minutes before they eventually answered the phone. Once again promised to call back - eventually called back and just saying that the parcel will also not be delivered today - what a shock and utter bad service. Unfortunately I placed another order today to be delivered on Friday for another friend, I should not have done that at all after the bad experience. By now the gift is old, melted and in a bad state. I cannot believe it really.</p>