Delivery Dates are meaningless

Ordered a Valentine's day present on the 30 of January for delivery on the 14th of Feb. Here we are at 6pm on the 14th of February with no delivery made. I was ensured that it was out for delivery at 11am and 2pm. This is my first time using Netflorist and will be my last. I fully understand it is a peak day for their business however if an order is placed 2 weeks in advance for a date, I would expect that it would be prioritized over other orders received after that. I have a feeling this might be the case however I am at the point of not caring about the reason. I hope Netflorist addresses these issues in the future for the customer base. This review will serve to warm future and current customers that they do not guarantee delivery no matter the circumstances. I however will no longer support them. If you want a guarantee on receiving the things you ordered on time, do it yourself. I paid for convenience and ordered early but neither got me my expected outcome.