Delivered to the wrong recipient, packaging damaged!? Never again!

I'm in awe of what I experienced this week hey. You've really dropped the standard. I actually made a last minute before midnight on Wednesday hoping I'd leave a review about how awesome my experience was. Next time I'll just buy these things myself and put together my own package because wow. If I disappoint at least I would've disappointed only myself and not the next person. I'm actually so sad because even your communication is not up to standard.

Ontop of my order arriving much later than it was intended for, the package was given to the wrong person. I'm starting to wonder if the package delivered is even the correct one. How does the package get signed for by someone else when I've given out the details of the intended recipient?? Had I not called the recipient, AN HOUR AFTER THE PACKAGE WAS SIGNED FOR, he still would not have received it by now. What if the person who signed for it intended to take it for themselves??? What then? Would it just be my loss? I thought you guys sold more of an experience, not just products. This was by far the worst encounter I've had with Netflorist. I'm so mad, I'm on the brink of tears.

If you don't want our business anymore, rather just say so and we'll take it elsewhere. What I got this week was anything but pleasant. I can only hope that the next person will have a much better experience than I got.