DELAY

i place an order online on tuesday for delivery Wednesday the 12/2 the following day as advertised on their website, it is now the 14/2 and still no parcel has been delivered, i keep getting the run around first they lost the package, then it was out for delivery and now they cant seem to get hold of the driver to find out where they are, this is not customer service and i wouldnt recommended anyone to use netflorist