Deception at Netflorist

I placed an order on the 8th Feb for Valentines day. Come the 14th Feb.... I could not track the order online. After 6 calls to Neflorist, they discover that the items I ordered were out of stock and were not sure they could deliver. I was advised to call back later to see if they could do something for me. This is the service from Netflorist... they take your money and cannot provide the service they claim to be so great at. R300 later, I have no refund, no valentines gift and left with egg on my face. DONT TRUST NETFLORIST.... they are ********