****************...deceiving customers. Worst service

My husband ordered a R700 snack gift for my birthday. The package never got delivered on my birthday, then got delivered the next day. To my surprise was a box of pringles, netflorist nuts and biltong, nougat and biscuits...for R700. ***. My husband questioned them and they said sorry delivered wrong snack pack. How many people deliver things as a gift to someone that will not complain as "a gift", but has been delivered the wrong thing for much lower value and Netflorist smiles all the way to the bank. Then we ask for a refund but will take 10 days and when asked to collect snacks, surprise that mess up again and go to wrong address , after stipulating 2x pick up address, and then want to inconvenience me to pick up another day, yet they messed up again. Lots of colleagues had similar experiences with wrong flowers, bouquets or gift delivered. Just when you think things can't get worse, Netflorist shows they can make things the worst experience. Don't waste your time and money with them.