Cupid disrupted by Netflorist

<p>Every year my husband sends me gifts through Netflorist on Valentines Day. I am currently traveling abroad so decoded to reverse roles & su r prise him. Needless to say that nothing reached my husband today. I confirmed the order on the 31st of January well in advance. </p> <p>Whatever happended to FIFO. This isn't the first that Netflorist has worked on this crazy day. So what is your excuse? I emailed this morning to track the prices at about 6h30 and received a notification that they will email back in 9 hours. Nothing! I had to askip my sister to phone in. She explained the situation to the consultant, nothing happened</p> <p> </p> <p>I am a regular user of Netflorist so am pretty disheartened that there was no communication or action today. You have lost a customer. This was an important day which you have completely "****ed"</p>