Could've been better

They only deliver selected items to the area and then they somehow don't have stock of chocolates? I got an email saying that they changed my delivery date as the florist does not service the area on a Saturday. Got another mail to say the florist does not have the flowers I ordered and wants to sub them. I was glad that I was kept informed since I live overseas but disappointed that you have to pay so much money and not get what you wanted. Really overpriced for the service...