Could there be a 0 star rating?

<p>A few words of advice - stay away. Worst customer service, and an *********** customer service team. I ordered a gift, post mothersday, for a special occasion. I live overseas, so of course one would want to trust the biggest ecommerce gift/flower site. Big mistake. Firstly, the gift did not arrive until two days later (despite paying same day delivery fees). Secondly, I had to call and chase this up - multiple times, from another country - no proactive communication from NetFlorist. What's worst about the whole situation is that during the process the company actually **** to me. Firstly, to say the recipient of the gift was not available to take delivery, strange as I know they were home all day, having spoken to them. I also received an email to say my item was delivered, only - you guessed it - it wasn't. It was delivered hours later after yet another phone call and being told that I had provided incorrect contact details - which is not true, since the local delivery partner (which is no doubt not at fault, but rather suffering at the hands of NetFlorist) ended up calling the recipient themselves and delivering. </p>