Continues Horrible Service

I placed my order before 8am this morning ( ********** 77). I wanted to surprise my wife. Guess what they failed completely to deliver the flowers. They want to deliver when she is on her way home. I phoned them and told them they are a bunch of imbeciles for making a special a horrible moment. Obviously they tried to spin me some **** a may story of how busy they were ****. if its placed that early how can you want to deliver this late. They are a bunch of idiots as they ruin special moments not help create them. This is the second time they did well joke on me probably as i should have learnt the first time. So i cancelled my order and for my trouble they still want a 50% because i cancelled because they could not deliver. I hope people see this and never use them. Terrible Company no one should be using.