COME ON NETFLORIST ANSWER YOUR COMPLAINT EMAILS!!!!

<p>I ordered flowers and a gift for my mother for mothers day - to be delivered on the Monday the 9th of May. They were not delivered until midday the following day with no apology, no explanation, no response to my email. My mother is in her 80's and sat all day on Monday waiting for her 'surprise'. All I ask from customer service is to answer the email and provide me with an explanation within a reasonable time!!</p>