Chronic poor service

I often make online orders from Netflorist. It is not uncommon for me to order more than one item at a time. However, even if all the items are to be delivered to the same recipient at the same address, Netflorist does not, ever, deliver the items together.<br> <br> Why? Are their systems too archaic to identify that the items are to be delivered to the same address? Or is it just a way for them to justify charging separate delivery fees for each item? Whatever the reason, it is poor service and diminishes the customer experience.