Check your NetFlorist order!!

My husband, who currently works in Germany, ordered a Valentine's Day Special called the "Whole Nine Yards" from NetFlorist. Costing over R2,500, I was over the moon with the surprise three dozen red roses that were delivered today. However I was unaware, until my husband enquired, that there should also have been a cute teddy bear; an I Love You balloon; and a box of Ferrero Rocher chocolates. On following up, Tshepiso gave a stock response, apologising humbly for the unfulfilled order which was due to "unforeseen circumstances". What could these have been, I wonder? My suspicion is that someone is gaining from de*****ing unwitting customers. Happy Valentine's Day