Cannot deliver flowers for a birthday, on a birthday.

I had ordered flowers for a loved one on Netflorist for delivery on her birthday which is honestly, probably the easiest job in the world to do. In stead it was delivered a day before and the specialness that I attempted to create on her birthday was completely negated. After paying almost R1000 for a bushel of sunflowers, the best response that i got from the online customer service chat, was "sorry, it won't happen again". Dead right it won't because I will never order from these buffoons again. Horrid service.