Can not commit to delivery time as requested

Wish i can give less stars!. Second time around that they can not deliver same day. First time was my girlfriends Bday and they missed it and only delivered the next day. Second time....Since this morning its out on delivery. I asked around 1pm and 3:30pm again...still out for delivery. Tells me they have a lot of deliveries. So way ask customers for a delivery day when ordering. Also tells me they are still within delivery time. Well after first ***** up I though they would have made sure, clearly not. They can not phone driver because we live in the stone age, and probably only have 1 delivery vehicle and delivering from Cape Town Definitely never ever using them again.