Bitterly disappointed by valentine's ****

<p>Valentine's day is not a surprise. Especially for companies dealing with special occasions deliveries. So when a large company takes your money and fails to deliver, nor apologise or even make new arrangements, it becomes completely unacceptable.</p> <p> My boyfriend is a regular customer of netflorist however today, on Valentine's day, his order did not arrive. It was paid upfront and three deliveryears date obviously today. It is now 19:30 and it's safe to say I will still not be getting the delivery. Their Facebook page conveniently mentioned that their phone lines are down. Probably due to the high volumes of irate customers wanting to know where their deliveries are. Their Facebook post also shows many other customers who got ****med.</p> <p>It seems netflorist couldn't care to arrange employees to do overtime for probably their most popular day of the year. Perhaps they shouldn't have overbooked the day either but greed won in the end it would seem. </p> <p>Not to mention my previous roses delivered on the 3rd of February were of poor quality. They had already started browning and we're bruised. </p> <p>Do not order from netflorist. Their customer care is shocking and their products come damaged.</p> <p> </p>