Birthday is over! Netflorist ruins everything! No surprises with them

Honestly DO NOT order from these people, I placed an order 2days ago for my mom's birthday (from my child) whi wanted to surprise his granny! It's after 5pm her order hasn't arrived, they are pathetic! Every time I've placed an order they have never delivered. They a waste of time, you cannot rely on them to spoil a loved one on a special day, birthday is over, child is upset! That's all they give u! Bye Netflorist birthday is over! Your service is 0, you need to level up! Waste of time , money and patience!