Big Fat *****
<p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I must say that I am extremely disappointed with my last experience using Netflorist.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">My order was scheduled for delivery on Friday 6 May 2016. My mom stayed home all day as she knew the order was scheduled for delivery on that day. Later the evening of 6 May 2016 I received an email saying no one was home when the delivery was attempted, which is a lie.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I then received advise that delivery will be done on 7 May 2016, I then sent an email advising Netflorist that there will be no one home to receive the gift and delivery should please be done after 15:00.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I then received an email on 7 May 2016 advising that the order was delivered at 10:45 which is incredible considering that no one is home. Maybe the dog signed for it? - Another lie from Netflorist</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">After phoning the call centre they advised that the driver is still on his way and the order should reach my mom shortly, apparently the delivery button was pressed "accidentally". </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">My mom received ½ the order, they delivered the chocolates to someone else – surprised I’m not.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">The Driver did eventually return with my mom’s chocolates which was melted and in a terrible state.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">Unfortunately I will never use Netflorist again, just a pity it was over mothers day that I had to experience this, as it was supposed to be a special gift to someone special to me, which ruined it for my mom and me. The price was not cheap and delivery was expensive I expected a lot more from Netflorist being the “best Florist”.</font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">Voted Best Florist by The Star? Seriously doubt that as I know of others who has experienced the same service. </font></p>