Bad TAT & Service- ruining special moments for people

This is ******* that a birthday gift requested the previous day and dispatch for delivery at 08:30 can reach the recipient at 19:21pm. U forget that your service is to deliver special moments. Even Takealot & Zando just to mention a few show u flames with delivery TAT. What nonsense…. A delivery when the receiver is about to retire for the day. Worse serve ever.