Bad Service/ lack of communication

<br> Hi ,<br> <br> Firstly I am very disappointed with the service I got today...Order no:*** <br> <br> My order was placed on 14th October for delivery on 16th ...<br> <br> It's Now the 16th October 2015,4pm ,I ordered 2 items to be delivered for our Boss's and I called 3 times to track my order...<br> <br> Only to find out that the driver came to deliver the items around 3pm and realized he only had 1 item in the van...he then drove back to his head office without notifying me.<br> <br> Its Boss's Day today so I'm left without any gifts this is very embarrassing.<br> <br> I will not be using Net Florist in future as this is not the first time I had a bad experience.<br>