S
Sihle

1 reviews | Active since Jun 2022

23 Aug 2022, 14:38

Bad service

Real disappointed with lack of communication and frailer to deliver on the date specified by sent an email at 13: 21 on the devilry date saying u wont be able to deliver on an order place on the 20th.

Bronwin Michaels *** via freshdesk.com 1:21 PM (1 hour ago) to me

Good day,

Thank you so much for the order that you placed for delivery on 23.08.2022 due to a delay in production and we are unable to fulfil your order on the requested date. We sincerely do apologies for the inconvenience caused. Our gifting fairies are hard at work on production to ensure that we deliver a gift that is of the highest standard of quality, even if it means it’ll be a little late

We promise to put the petal to the metal and ensure that your delivery is on a top priority basis. As such, we’d like to let you know that delivery has been rescheduled for 24.08.2022

We understand that each valued customer prefers quality production above everything else, we sincerely ask for your patience and understanding while we provide the best for you and the recipient!

Should you require further assistance please contact ***or ***. Regards Jordan Damons

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