BAD SERVICE AND COURIER SERVICE GLASS GIFT BROKEN IN BOX....

Good Morning to how it may concern,

My order number ********** 03

I did place an order for mothersday and did order an Glass Candle and Card for my mom, When she received the order the courier service only handed her the candle in the box with no card.

She did open it today and the Glass candle are completely BROKEN..

Please let me know i need an new candle and the card that was not delivered to her..

PLEASE URGENT CONTACT ME REGARDING THIS MATTER, IT WAS FOR MOTHERDAY AN ITS DELIVERED BROKEN AND NO CARD?????

NO FEEDBACK FROM NET FLORIST???????