Bad service

I made an online order this morning (just after 9am) for flowers to be delivered to a township in Pretoria for my mother's birthday. The delivery address was accepted as it is listed as one of the areas that NetFlorist can deliver to. Throughout the day I have been tracking the order online with status \order being processed\". Just after 3pm I decided to call their call centre and the call centre agent tells me the delivery address is in the outskirts of Pretoria and deliveries to that area are only made on Wednedays. What I don't understand is that at no point during my order was this delay in delivery mentioned - in fact my receipt states the date of delivery as 22 March 2016. <br> <br> I am really disappointed at NetFlorist. They have totally ruined my mother's birthday and inconvinenced both of us!"