BAD SERVICE!

I ordered an item for Valentine's day and the wrong item was delivered to me. <br> After numerous phone calls and emails - they cannot deliver the correct item to me and it is for Valentines's Day - which is tomorrow. So I don't get the Valentine's Day gift that I ordered over 2 weeks ago. <br> <br> I understand mix ups can happen, but to not respond rapidly to correct the mistake is just terrible service.<br> <br> I've been on the phone for 20 minutes with Netflorist. and they cannot deliver the correct order until Monday, which I thought was rather pointless, so I told them to cancel the order and refund the money I paid.<br> <br> Very, very dissapointed. <br> <br>