Bad Service

<p>Purchased flowers and chocolates online. Wrong chocolates (cheaper) was delivered. Plus, they were dropped in water.</p> <p>I called to complain; the lady that answered promised to have it replaced the same day. Nothing happened.</p> <p>Emailed NetFlorist, a lady called Lerato apologised and promised to escalate it, take it up with the florist, and also have it replaced. Nothing happened. </p> <p>Sounds stupid to complain about a small box of chocolates. But customers should get what they pay for. This experience spoiled the whole thing for me. Will never use NetFlorist again. And the order was delivered on 13 Oct 2016. Contact me for order number, etc.</p>