sC
shafaa C

1 reviews | Active since Nov 2009

17 May 2017, 13:23

Bad/poor service and delivery from Netflorist

<p>After purchasing 10 items from Netflorist for mother’s day, I realised I will never again order from Netflorist. I specifically wrote a note on each gift for each of my siblings for mother’s day. When Netflorist delivered, the only thing written inside the card was the recipient’s name, no message and who it was from. </p> <p>Secondly, I indicated that all my mother’s gifts be delivered on mother’s day. To my surprise, one gift was delivered to my mother without a message and the sender’s name.</p> <p>Then on Sunday, my mother received 4 gifts one of which was very expensive. To her surprise she indicated to me not to order from netflorist as she received in her fruit basket 5 apples and 1 orange and 2 chocolates. This was not according to the description I ordered. Then finally she received a mother’s day gift from me which should’ve been delivered on mother’s day, was delivered on Tuesday the 16th May again without a message and senders name. I contacted netflorist to complain and I received a R 250 gift voucher for orders valued at almost R5000. Please take that voucher and give it to someone that will fall for the joke. You have disappointed me tremendously and I will ensure and swear that I will never recommend or use your service again. Thank you but no thank you</p> <p> </p>

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