Bad Experience for 1st timer

<p>I am extremely dissapointed and the service received, the order process on the website is great and fast, so is getting the money, Didnt think the order will be the opposite. I placed an order for Doughnuts to be delivered on 05/08/2016 in error, I then called in the call cantre on the 02/08/2016 to move the date to 02/08/2016, the not-so-friendly agent told me it was too late, i then asked to make it the following day, she said they cannot as it is a public holiday, I understood and asked for 04/08/2016, She agreed and according to my findings, she did not change it, so i called the call centre again, and another agent just said the same thing, that it is too late, So the bottom line here is, Once you confirm an order, No further changes can be made even when there is still time. anyway i am just dissapointed, this was my first and last time using Netflorist.</p> <p>Tracking order no. ********** 93</p>