Bad delivery service

Placed an order on a personalized robe for father's day . The order was placed on the 2nd of June and scheduled for delivery on the 15th of June. Used my work address for the delivery because I'm at work during the day. On the 15th the afternoon I called in Netflorist to follow up with the delivery and I was told that the order has been sent to RAM for delivery. I asked them to follow up with RAM and give me feedback. The feedback was that RAM could not reach me. Yes my phone was on the whole time, even used it to call them. They said they will deliver 17th since the 16th of June was a holiday. The 17th came no delivery, I called both Netflorist and RAM and asked to update my contact details and put in an alternative number in case they could not reach me. That as well looks like it was not updated because on Friday when I followed up on my order the came up with the same excuse that the drivers they could not get hold of me, yet the ladies from the office could reach me. The lady from RAM apologized and promised that the order will be sent out on Monday the 21st since they don't work weekends. Monday still nothing from RAM and Netflorist. I called in Netflorist AGAIN to follow they said the order is out for delivery, waited for it. No show from the drivers, called Netflorist AGAIN, they came with the same excuse that they could not get hold of me AGAIN after the call with NETFLORIST , A guy from RAM called and apologized they gave their drivers a wrong number and said he will make sure that i receive my order 22nd 1st thing in the morning. Waited the whole morning, nothing. I called RAM the said the order is scheduled for delivery 23rd. That did not sit well with me I called Netflorist to follow this up, they confirmed that RAM did not have any deliveries in my area, so they can't drive just for a gown.