Bad Bunch

<p>I send my girlfriend flowers at least monthly and have been using Netflorist for this service for the past few months. However monday (5 September) i was totally horrifed at the bunch of flowers that was delivered, they were half dead. in fact many of the flowers have died by now.</p> <p> </p> <p>I immediately phoned the call centre who said i should take a photo and email it through to their orders department.</p> <p> </p> <p>which I did, the automated response said they required 9 working hours to reply. I gave them 2 days, and to date i havent even had a response back</p> <p> </p> <p>I am very dissapointed, i am a loyal client and to send out that kind of quality without a reply or comment is disgusting.</p> <p>what does it say about your expression of love if the flowers arrive dead? and this the week after I proposed, it doesnt bode well for me at all</p>