bad bad experience

Hi peter,<br> <br> On the 28th of Jan 2016 I had used the services of net florist to sent my wife a 4year anniversary gift which I had placed on line I had met the before 12 deadline for same day delivery,the order was placed online and I had ordered the following items<br> 1.flowers (colors of love)<br> 2.box of chocolate<br> 3.a red ribbon with I love u.<br> <br> The following happened.<br> 1.delivery only got dropped of at 17.15pm.yet I said under instruction pls send by/before 3.pm<br> 2.the flowers were already beginning to open up.<br> 3.the ribbion I paided for wasn't even in the vase.<br> <br> So I called net florist the next day and spoken to a consultant and expressed my unhappiness to him,he said he would sort it out and he apologize for it,aginan I said pls delivery before 3pm.<br> <br> So on the 29th Jan this the exact same thing happen and again the problems were as follows<br> <br> 1. order got sent at this time..19:45pm<br> 2.the flowers were not the same I had placed online it was changed.<br> 3.AGAIN NO RIBBON was sent (which I paided for).and 2 of the flowers were already beginning to die.<br> <br> I have photos of both set of the flowers as prove and I'm not happy at all in how my delivery was handled.<br> <br> Order no 1.... ref ***<br> Replacem