Bad Attitude,Poor Service and Inconsistency

Last week wednesday I bought a gift through Netflorist website for a friend's birthday. I tried paying using two different credit cards and they were deemed unsuccessful according to their site. I then continued to pay using eft , only to find out later that money went through as well from both my credit cards.<br> <br> The same afternoon , I spoke to an agent named Dudu who said they cant see anything yet on the system and promised to call me which she failed to do. I then phoned them again and spoke to Dali who promised to call me back and did not do so as well. All these was last week.<br> <br> Today I spoke to Kyara who insists that I should go and get them statements from my banks as evidence and I asked her how does it happen that their system doe snot show credit if one has paid more than enough for an item. She could not respond. I then asked to speak to the manager and she told me that the manager was on lunch